What does UpContent do?

UpContent is a content discovery tool that helps users find more meaningful, interesting content so they can spend less time searching and more time engaging in conversations with their audience.

How do I create a topic from Hootsuite Stream

Click the gear icon to the right of your current topic. Click “Add New Topic.” Then, give your new topic a name and type in your desired search phrases. Then click “Create.”

How do I create a topic from Hootsuite Content Source (especially this one)

After the initial set-up process, you will automatically be directed to the topic creation screen where you can develop a search query based on the results you wish (and don’t) wish to find.

Type in the keywords and phrases that must be included in your results. Next, add additional keywords and phrases you may want to see in your results. Finally, add the keywords and phrases that you do not want included in your results under the NOT function.

If you prefer, you can build your own search query using Boolean operators by clicking on the “Enter My Own Query” link.

After you are finished creating your topic, click “Generate Query” and then “I’m done.” Finally, give the topic a name and UpContent will begin scouring the web for your desired content.

To create additional topics, click the gear icon next to the UpContent logo on the top navigation bar. Click on “Manage Your Account.” Next, click “Create a topic” to add an additional topic using the workflow above.

Why am I not getting the results I am looking for?

We recommend taking a moment to evaluate your current search query. Click on the gear icon next to the topic name on the left-hand navigation of your screen. Use the query builder tool to ensure that you have included and excluded the proper keywords and phrases.

If you have made some tweaks and are still experiencing an inconsistency in results, we’d personally love to assist you in building a custom search query. Please send us a message through our live chat feature or email us at info@upcontent.com.

How do I read the full text of the article or blog post?

Click on the card of the content you would like to expand and the full-text of the article will appear. Click the x to return to your suggestions.

Why isn’t the full text appearing for some of my results?

Some content providers make it more difficult for us to extract the content. One example is Forbes: when you click a link to Forbes in Google, you will often hit this page first: http://www.forbes.com/forbes/welcome/. The same thing happens to UpContent, so we are often unable to extract the content of the article from content on Forbes.

If you are a content provider and content from your own site is not appearing in the full text view on UpContent, you should verify that your page has been developed with the proper semantic use of HTML and is optimized for major search engines like Google.

How can I save or favorite a result to read later?

Click on the star icon on the card of the content you would like to save. All of your saved articles or blog posts can be accessed under the “Saved” sorting option, which can be accessed by selecting Saved Suggestions from the last drop-down menu on the top navigation bar.

How do I share content on social media?

You can share content on social media by clicking on the arrow button on the card of the content you wish to share. The Hootsuite compose box will appear with the title and URL of the content. You can edit the content and save or send now to add to your queue.

How do the different sorting filters work?

You can view your result set in different ways by applying a sorting filter. You can choose your sorting filter by clicking on the desired filter on your top navigation bar.

Relevance: Displays results in order of most applicable based on the search phrase

Recency: Displays content in order of most recently published

Shareability: Displays content in order of how shareable it is likely to be, based on its use of power words and phrases

Influence: Displays content in order of the most influential sources based on the search phrase

What is shareability?

Shareability is a proprietary score that we assign content based on its propensity to be shared. We are continuously improving the weighting and factors that contribute to shareability scores, but some factors that we can share are the presence or absence of an image on the page, and the presence of certain words in the title that research has linked to higher clickthrough rates.

What is influence?

Influence is a measure of an article’s ability to drive other content to reference it. We measure influence by creating a graph of all of the links in your result set. This produces a custom graph of content that is exclusive to your topic. The graph helps us determine which articles are at the center of a particular conversation, helping you find the original sources of a conversation.

Where does UpContent get its content?

UpContent gets its content from millions of blog and news content providers across the internet. We use Google’s search APIs to sift through hundreds of millions of articles and ensure that our results are relevant to the queries in your topic.

Why should I share someone else’s content?

There are a variety of goals you can achieve through curating outside content. A successful curation strategy can help you:

To learn more about how you can accomplish these goals with curation, download our free eBook: A Guide to Building a Content Curation Strategy.

How does the 30-day Professional Plan trial work?

We want all of our users to experience the best of UpContent for free, no credit card necessary, before making an informed decision about which plan works best for them. Upon sign up, all users will have access to the full-featured Professional Plan for thirty days. At the end of the trial, users can decide to officially upgrade to the Professional Plan for $10/month (or $100/year) or their account will be automatically downgraded to the free Personal Plan.

How do I change my pricing plan?

You can change your pricing plan by clicking on the gear icon next to the UpContent logo on the top left-hand side of your navigation to open Settings. Click on Manage Your Account and then click “Go Pro” to upgrade or “Downgrade” to move to the free personal plan.

How do I reset my password?

You can reset your password by clicking on the gear icon next to the UpContent logo on the top left-hand side of your navigation to open Settings. Click on Manage Your Account and then click on Edit in the User Information section.